The individual sections of this Terms and Conditions (T’s&C’s) document, together with our Privacy Policy document (which is easily accessible via a tab on our website home page) and the full content of the Outlier website, govern your dealings with Outlier Co. but do not affect any statutory rights you may have. These T’s&C’s accordingly outline the terms under which you may use our website.
Please follow the links below to access each individual section of the T’s&C’s document. Kindly note that each individual section is a material part of the T’s&C’s document and our Compliance Guidelines:
Access the documents by clicking the links below.
1. Digital Services Policy & T’s&C’s
In this document Digital Services refers to the online tools, features, or functionalities provided to users through the Outlier Co. website which includes any capabilities or utilities that the Outlier website offers to enhance its functionality and serve its users.
1.1. Authorisation
If you are using our Digital Services on behalf of a company or other entity, you warrant that you are authorised to bind that entity to this policy and these T’s&C’s. By using our Digital Services, you accept and agree to this Policy and T’s&C’s on behalf of yourself and the entity concerned. If you do not agree, you may not use our Digital Services.
1.2. Privacy Policy
Your personal information, collected through our Digital Services, will be processed in accordance with our Privacy Policy, which is easily accessible via the Privacy Policy tab on our website homepage.
1.3. Modifications to Terms
We reserve the right to amend this Policy and these T’s&C’s at any time without prior notice and entirely at our discretion. Any changes will take effect when published on our website.
1.4. Service Performance
We do not guarantee uninterrupted, error-free operation of our Digital Services even though we strive to do so. You agree in all circumstances not to disrupt or interfere with the proper functioning of our Digital Services.
1.5. Technical Requirements
You are responsible for ensuring that:
- Your device or computer meets all necessary technical specifications to access and use our Digital Services.
- You implement appropriate security measures, including anti-virus software, to safeguard your data and device.
1.6. Modifications and Availability
We may withdraw, suspend, modify, supplement or enhance the availability or features of our Digital Services, with or without notice. We will not be liable for any resulting inconvenience, unavailability, discontinuation or other alleged damage of any nature whatsoever.
1.7. Prohibited Uses
You must not use our Digital Services for:
- Activities that violate any laws of any legal jurisdiction or infringe the rights of others in any way, shape or form.
- Purposes that are false, fraudulent or breach applicable standards or codes set by any competent authority in any legal juridisdiction as applicable to the circumstances.
1.8. User-Generated Content
If you submit any content of any description (e.g. comments, reviews or other material) to our Digital Services:
- You grant Outlier Co. a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute your content; and
- You represent and warrant that you own or have the necessary rights to share such content and that it does not infringe third-party rights.
1.9. Limitation of Liability
You agree to use our Digital Services entirely at your own risk. To the extent permitted by law, Outlier Co., any of its associates, related companies or other entities, shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Digital Services or reliance on any information, of any nature or significance, contained therein.
1.10. Other Important Terms
If we fail to enforce any of our rights, in any applicable law or legal jurisdiction or in terms hereof, it does not mean we waive those rights and our rights remain fully reserved in that regard.
Each provision of this Policy and these T’s&C’s, and other website content, stands independently. If any provision (or part thereof) is found to be invalid, illegal, or unenforceable (including those limiting our liability), in any legal jurisdiction and/or competent forum, that specific part of our Policy, T’s&C’s or other website content, will accordingly be deemed to have been removed with the remaining provisions of the document in question continuing to apply in full.
2. Cookie Policy forming part of our T’s&C’s
2.1. Introduction
This Cookie Policy explains how Outlier Co. uses cookies and/or similar tracking technologies, not specifically mentioned, on our website. By accessing or using our website, you consent to the use of cookies as described in this document. This policy outlines the types of cookies we use, the purposes they serve, and your options for managing them.
2.2. Cookies Explained
Cookies are text files that are stored on your device when you visit a website, including our website. The function of cookies is to help websites work efficiently, they enhance user experience and enable some website features. Cookies may also allow us to track certain things such as website usage, analyse site traffic, and personalize content based on your preferences.
2.3. Types of Cookies We Use
We may use a combination of the following types of cookies on our website:
- Essential cookies are necessary for the website to function properly. They enable core functionalities like navigation.
- Performance cookies collect information about how users interact with the website, including page visits, loading times and error messages essentially to help improve the website’s overall performance and usability.
- Functional cookies enable websites to remember user preferences to provide a customized experience.
- Targeting/Advertising cookies track users across websites to display relevant advertisements based on their browsing preferences. They are often used by advertisers and third parties.
- Analytics cookies help website managers analyze user activity to understand visitor trends and improve content and layout.
- Session cookies are temporary cookies that exist only while the user is browsing the site. Once the browser is closed, these cookies are deleted.
- Persistent cookies remain on the user’s device until they expire or are manually deleted. They help remember preferences or login details for a longer duration.
2.4. How We Use Cookies
Our website uses cookies to essentially improve the usability of the website, provide relevant information and functionality and gather insights on how the site is utilised. This data helps us, most importantly, keep the website updated and relevant ensuring an optimized experience for our users.
2.5. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality and overall experience of the website leading to impaired functionality.
In addition, you have the right to customize your cookie preferences. These preferences allow you to accept or reject certain categories of cookies based on your needs.
2.6. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
3. Data Retention Policy forming part of our T’s&C’s
3.1. Purpose of Data Retention
We retain personal data to provide services, comply with legal obligations, enforce our agreements, and for other legitimate business purposes based on the circumstances in each instance.
3.2. Data Collection
We collect personal data as more fully described in our Privacy Policy which can be easily accessed by clicking on the Privacy Policy tab on our website homepage.
3.3. Retention Periods
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual obligations.
Retention periods may vary based on each individual set of circumstances and requirements.
3.4. Data Security and Storage
We implement appropriate technical and organizational measures to ensure the security of retained data, including protection against unauthorized access, alteration, or destruction as more fully described in our Privacy Policy and Data Security Policy which can be accessed by clicking on the appropriate tab on our website homepage.
3.5. Deletion and Anonymization
When the retention period expires, personal data is securely deleted or anonymized to prevent identification.
3.6. User Rights
As a data subject, you have diverse rights in relation to your data as more fully described in our Privacy Policy which can be accessed by clicking on the appropriate tab on our website homepage.
3.7. Updates
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
4. Web Accessibility Policy forming part of our T’s&C’s
We are committed to ensuring digital accessibility for all users, including those with disabilities.
4.1. Accessibility Standards
Our website adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines aim to make web content perceivable, operable, understandable, and robust for all users. We commit to going beyond prescribed legal requirements and making reasonable accommodations where possible.
4.2. Continuous Improvement
Accessibility is an ongoing effort. We regularly audit our website and digital tools to identify and address accessibility barriers. Feedback from users is integral to this process. We welcome feedback on the accessibility of our website. If you encounter any challenges or have suggestions for improvement, please contact us as we strive to deliver outstanding service to all our users.
4.3. Updates to This Policy
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
5. Intellectual Property Policy forming part of our T’s&C’s
This Policy and T’s&C’s govern the intellectual property rights related to the content, materials, and services provided through our website.
5.1. Ownership of Content
- All content displayed on this website, including but not limited to text, images, graphics, logos, audio, video, software, and designs, is owned by Outlier Co. or licensed to us, unless otherwise stated.
- Unauthorized use, reproduction, or distribution of our content without explicit permission is strictly prohibited.
5.2. User-Generated Content
- By submitting content to our website (e.g., comments, images, or any other material), you grant Outlier Co. a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, and display your content for any business
purpose entirely at the companies discretion. - You represent that you own the rights to the content you submit and that it does not infringe on third-party intellectual property rights.
5.3. Disclaimer
- All content on our website is provided “as is” without warranties of any kind, either express or implied.
- Outlier Co. does not warrant or guarantee uninterrupted or error-free operation of the website.
5.4. Limitation of Liability
- Outlier Co. shall not be liable for damages of any kind arising from the use or inability to use the website, including but not limited to direct, indirect, incidental, or consequential damages.
5.5. Updates to This Policy
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
6. Marketing and Communication Policy forming part of our T’s&C’s
At Outlier Co. we value transparent and respectful communication. This policy outlines the principles and practices guiding our marketing and communication activities.
6.1. Purpose
This policy ensures that all marketing and communication activities are conducted ethically, comply with applicable laws in all legal jurisdictions in which we have a presence, and uphold the values of Outlier Co. as embodied in our general Compliance Guidelines.
6.2. Communication Standards
- We strive to ensure that all our communication is clear, accurate, and not misleading in any way.
- We strive to respect customer preferences regarding how and when they wish to be contacted.
6.3. Data Privacy
- We are committed to protecting user data in accordance with our Privacy Policy which is easily accessible via the link on our website home page.
- Personal data will not be shared with third parties for marketing purposes without explicit consent first having been obtained should such need ever arise.
6.4. Marketing Channels
- Outlier Co. uses a variety of marketing channels, including but not limited to our website, email, social media, and advertisements.
- Users will always have the option to opt out of any marketing communication, where applicable, by following the instructions provided in the medium concerned.
6.5. Marketing and Communication
- You agree that by providing your contact information, you consent to receiving marketing communications from Outlier Co. in accordance with our Marketing and Communication Policy from time to time.
- You can opt out of such communications by contacting us or using the unsubscribe link provided in the messages.
6.6. Updates to This Policy
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
7. Data Security Policy forming part of our T’s&C’s
Protecting the security and integrity of our website and users’ data is a top priority for us. This policy outlines the measures we take to safeguard the information and operations of our website.
7.1. Purpose
This Data Security Policy aims to ensure the confidentiality, integrity, and availability of user data, website infrastructure, and services.
7.2. Data Security Measures
- Data Encryption: All sensitive data transmitted through the website is encrypted using industry-standard protocols.
- Access Control: Only authorized personnel have access to sensitive data and administrative features.
- Regular Security Updates: Our systems are updated regularly to address vulnerabilities and maintain security.
- Monitoring and Auditing: We continuously monitor our website for suspicious activity and perform regular security audits.
7.3. User Responsibilities
- Users are responsible for maintaining the security of their account credentials and devices.
- Users should report any suspicious activity or potential security concerns promptly to us.
7.4. Third-Party Services
We evaluate the security practices of third-party service providers before integrating them into our website.
7.5. Incident Response
In the event of a security breach, we will:
- Notify affected users promptly.
- Take immediate action to mitigate risks.
- Conduct a thorough investigation to prevent future incidents
Outlier Co. reserves the right to suspend or terminate accounts that violate these terms, where applicable.
7.6. Limitation of Liability
- You are responsible for keeping your own device and information thereon secure.
- By using our website your agree that Outlier Co. is not liable for damages caused by unauthorized access, loss of data, or other incidents outside of our control.
7.7. Updates to This Policy
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
8. Regulatory Compliance Policy forming part of our T’s&C’s
At Outlier Co. we are committed to complying with all applicable laws and regulations in the jurisdictions where we operate and internationally. This Regulatory Compliance Policy outlines our approach to adhering to legal obligations and maintaining ethical business practices.
8.1. Purpose
This policy ensures that Outlier Co. operates in compliance with local and international laws, including but not limited to:
- The EU General Data Protection Regulation (GDPR).
- The California Consumer Privacy Act (CCPA).
- Other relevant regional, national and international legal requirements.
8.2. Data Protection and Privacy
Outlier Co. handles personal data and we ensure regulatory compliance as detailed in our comprehensive Privacy Policy, easily accessible via a link on the home page of our website.
8.3. Consumer Protection
- Consumer protection is a cornerstone of our Compliance Guidelines and company culture. In this regard Outlier Co. ensures transparency with our user base as detailed in our Marketing and Communication policy easily accessible via a link on the Terms and Conditions landing page of our website.
- We strictly prohibit misleading advertising and deceptive practices across all our online platforms, including our website, as we are deeply committed to upholding consumer protection standards.
8.4. Anti-Money Laundering (AML) and Know Your Customer (KYC)
- As regards broader regulatory compliance, Outlier implements AML and KYC procedures to prevent illegal activities as far as is necessary in relation to its website and other online platform activities.
- In this regard, and where appropriate, we may request identification documents to verify user identity in compliance with applicable laws.
8.5. Updates to This Policy
We may update this Policy to reflect changes in technology, legislation, or our operations and the latest version will be on our website.
